{"id":3521,"date":"2024-03-25T10:34:51","date_gmt":"2024-03-25T09:34:51","guid":{"rendered":"https:\/\/cevenneswinetour.com\/privacy-policy\/"},"modified":"2026-01-23T09:15:34","modified_gmt":"2026-01-23T08:15:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cevenneswinetour.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:20%;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-right-small:2%;--awb-padding-left-small:2%;--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-toc-el awb-toc-el--1\" data-awb-toc-id=\"1\" data-awb-toc-options=\"{&quot;allowed_heading_tags&quot;:{&quot;h2&quot;:0},&quot;ignore_headings&quot;:&quot;&quot;,&quot;ignore_headings_words&quot;:&quot;&quot;,&quot;enable_cache&quot;:&quot;yes&quot;,&quot;highlight_current_heading&quot;:&quot;no&quot;,&quot;hide_hidden_titles&quot;:&quot;yes&quot;,&quot;limit_container&quot;:&quot;page_content&quot;,&quot;select_custom_headings&quot;:&quot;&quot;,&quot;icon&quot;:&quot;fa-flag fas&quot;,&quot;counter_type&quot;:&quot;none&quot;}\" style=\"--awb-margin-bottom:3%;\"><div class=\"awb-toc-el__content\"><ul class=\"awb-toc-el__list awb-toc-el__list--0\"><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Privacy_Policy\">Privacy Policy<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_MENTIONS_LEGALE\">Legal Notice<\/a><\/li><\/ul><\/div><\/div><div class=\"fusion-text fusion-text-1\"><h2 style=\"text-align: justify;\">Privacy Policy<\/h2>\n<h3 style=\"text-align: justify;\">1. Data Controller<\/h3>\n<div style=\"text-align: justify;\">This privacy policy applies to the website and activities of Cevennes Wine Tour, represented by Ci\u00eblle van Dooren, acting as the data controller for personal data.<\/div>\n<div style=\"text-align: justify;\">We are committed to protecting the privacy of our clients, partners, and visitors, and to processing their data transparently and in compliance with the General Data Protection Regulation (GDPR).<\/div>\n<h3 style=\"text-align: justify;\">2. Data Collected<\/h3>\n<div style=\"text-align: justify;\">We collect only the information necessary for the management of our activities:<\/div>\n<ul>\n<li style=\"text-align: justify;\">First and last name, contact details (email address, phone number, country of residence)<\/li>\n<li style=\"text-align: justify;\">Booking-related information (dates, number of participants, dietary preferences, special requirements)<\/li>\n<li style=\"text-align: justify;\">Payment data (securely managed via our service providers)<\/li>\n<li style=\"text-align: justify;\">Email address for sending our newsletter (if you have voluntarily subscribed)<\/li>\n<\/ul>\n<h3>3. Purpose of Data Processing<\/h3>\n<div style=\"text-align: justify;\">The data collected is used to:<\/div>\n<ul>\n<li style=\"text-align: justify;\">manage bookings and communication with clients,<\/li>\n<li style=\"text-align: justify;\">organize Wine Tours, stays, and related activities,<\/li>\n<li style=\"text-align: justify;\">send relevant information and offers (with your consent),<\/li>\n<li style=\"text-align: justify;\">improve our services and the quality of our welcome,<\/li>\n<li style=\"text-align: justify;\">comply with our legal and accounting obligations.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">4. Data Retention<\/h3>\n<div style=\"text-align: justify;\">Personal data is retained for the period strictly necessary to manage the customer relationship, and for a maximum of 5 years after the last interaction, unless a longer retention period is required by law.<\/div>\n<h3 style=\"text-align: justify;\">5. Data Sharing<\/h3>\n<div style=\"text-align: justify;\">Your information is never sold or transferred to third parties. It may only be shared with: our local partners (accommodation providers, wineries, activity providers), to the extent necessary to organize your stay;<br \/>our technical service providers (website hosting, booking tools, email platforms), in compliance with the same confidentiality requirements.<\/div>\n<h3 style=\"text-align: justify;\">6. Data Security<\/h3>\n<div style=\"text-align: justify;\">We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.<\/div>\n<h3 style=\"text-align: justify;\">7. Newsletter and Right to Unsubscribe<\/h3>\n<div style=\"text-align: justify;\">If you subscribe to our newsletter, your email address will be used exclusively to send information, news, and offers related to our Wine Tours and stays.<\/div>\n<div style=\"text-align: justify;\">You may unsubscribe at any time by clicking the unsubscribe link at the bottom of each email or by contacting us directly at contact@cevenneswinetour.com<\/div>\n<div style=\"text-align: justify;\">After unsubscribing, your email address will be immediately removed from our mailing list.<\/div>\n<h3 style=\"text-align: justify;\">8. Your Rights<\/h3>\n<div style=\"text-align: justify;\">In accordance with the GDPR, you have the following rights: right of access, rectification, and deletion of your data; right to restrict or object to processing; right to data portability; right to lodge a complaint with the French data protection authority (CNIL \u2013 www.cnil.fr). To exercise these rights, simply send a message to contact@cevenneswinetour.com.<\/div>\n<h3 style=\"text-align: justify;\">9. Changes to the Policy<\/h3>\n<div style=\"text-align: justify;\">We reserve the right to modify this privacy policy to reflect legal or technical developments.<\/div>\n<div style=\"text-align: justify;\">The most recent version will always be available on our website.<\/div>\n<\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-margin-top:20px;\"><h2 id=\"toc_MENTIONS_LEGALE\" style=\"text-align: justify; --fontsize: 16; line-height: 1.2; --minfontsize: 16; --fontSize: 40;\" data-fontsize=\"40\" data-lineheight=\"48px\" class=\"fusion-responsive-typography-calculated\">Legal Notice<\/h2>\n<h3 id=\"toc_Presentation_du_site_wwwhelvetiqueroofersch\" style=\"text-align: justify; --fontsize: 40; line-height: 1.2; --fontSize: 32;\" data-fontsize=\"32\" data-lineheight=\"38.4px\" class=\"fusion-responsive-typography-calculated\"><span style=\"font-size: 30px;\" data-fusion-font=\"true\">Website Presentation \u2013 cevenneswinetour.com<\/span><\/h3>\n<p style=\"text-align: justify;\">This website is published by Cevennes Wine Tour, whose <b>registered office is located at  549 Chemin des Boudarels 30160 Gagni\u00e8res,<\/b>  registered with the <b>Trade and Companies Register of N\u00eemes under number 944389352<\/b>, and represented by Ci\u00eblle van Dooren.<\/p>\n<h3 id=\"toc_Hebergeur_du_site\" style=\"text-align: justify; --fontsize: 40; line-height: 1.2; --fontSize: 32;\" data-fontsize=\"32\" data-lineheight=\"38.4px\" class=\"fusion-responsive-typography-calculated\">Website Hosting<\/h3>\n<div style=\"text-align: justify;\">cevenneswinetour.com is hosted by OVH<\/div>\n<\/p>\n<div style=\"text-align: justify;\"><span style=\"background-color: rgba(0, 0, 0, 0);\">2 rue Kellermann 59100 Roubaix, France.<\/span><\/div>\n<\/p>\n<h3 id=\"toc_Propriete_intellectuelle\" style=\"text-align: justify; --fontsize: 40; line-height: 1.2; --fontSize: 32;\" data-fontsize=\"32\" data-lineheight=\"38.4px\" class=\"fusion-responsive-typography-calculated\"><span style=\"font-size: 30px;\" data-fusion-font=\"true\">Intellectual Property<\/span><\/h3>\n<p style=\"text-align: justify;\">All elements accessible on the website cevenneswinetour.com, including texts, images, photographs, videos, sounds, e-books, guides, workshops, programs, graphic design, logos, icons, databases, and software, are protected under Articles L.335-2 and subsequent articles of the French Intellectual Property Code and belong to their respective authors.<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Users are prohibited from infringing the intellectual property rights associated with these elements, including reproducing, representing, modifying, adapting, translating, extracting, and\/or reusing a substantial part of them, whether qualitatively or quantitatively, except for acts necessary for normal and compliant use.<\/span><\/p>\n<h3 id=\"toc_Gestion_des_donnees_personnelles_et_politique_de_cookies\" style=\"text-align: justify; --fontsize: 40; line-height: 1.2; --fontSize: 32;\" data-fontsize=\"32\" data-lineheight=\"38.4px\" class=\"fusion-responsive-typography-calculated\"><span style=\"font-size: 30px;\" data-fusion-font=\"true\">Personal Data Management and Cookie Policy<\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">In France, personal data is protected in particular by: <\/span><\/p>\n<ul>\n<li style=\"text-align: justify; font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Law No. 78-87 of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004, relating to data processing, files, and freedoms; <\/span><\/li>\n<li style=\"text-align: justify; font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Article L.226-13 of the Penal Code and the European Directive of October 24, 1995; Law No. 2004-575 of June 21, 2004, for confidence in the digital economy; <\/span><\/li>\n<li style=\"text-align: justify; font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regulation (EU) 2016\/679 of the European Parliament and of the Council of April 27, 2016 (GDPR). <\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You may access, rectify, or delete your personal data at any time. For information on how your data is used, how long it is retained, and your rights, we invite you to read our Privacy and Data Protection Policy carefully.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Telephone Solicitation Opt-Out List<br \/>If your phone number is collected when creating your account or placing an order, we inform you that it will only be used for the proper execution of your orders or to contact you about new services.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">In accordance with applicable laws, you may also register on the national telephone solicitation opt-out list. Registration is free and applies to all professionals except those with whom you already have a contractual relationship: <\/span><a href=\"http:\/\/www.bloctel.gouv.fr\"><span style=\"font-weight: 400;\">(www.bloctel.gouv.fr)<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"text-align: justify;\">Exercising Your Rights<br \/>To exercise your rights, you may submit a request by contacting us by email at contact@cevenneswinetour.com.<\/p>\n<p style=\"text-align: justify;\">Due to security and confidentiality obligations related to the processing of personal data, Cevennes Wine Tour may require proof of identity (such as a digital or paper copy of a valid ID).<\/p>\n<p style=\"text-align: justify;\">Cevennes Wine Tour reserves the right to refuse requests that are manifestly abusive, either by their number or by their repetitive and\/or systematic nature.<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To assist you, a sample letter prepared by the French Data Protection Authority (CNIL) is available at the following link:<br \/><\/span><a href=\"https:\/\/www.cnil.fr\/fr\/modele\/courrier\/exercer-son-droit-dacces\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"background-color: rgba(0, 0, 0, 0);\">https:\/\/www.cnil.fr\/fr\/modele\/courrier\/exercer-son-droit-dacces<\/a><span style=\"font-weight: 400;\"><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3521","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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